Wholesale FAQ - MOQ, Shipping & Customization

Wholesale FAQ

Trusted by 3,000+ phone repair shops worldwide.
New customers welcome — trial mixed orders from $300.

📦 Product & Compatibility

How do I know if your products are compatible with my phone model?

We provide accessories for a wide range of phone models. If you can't find the exact model or version you need on our website, please don't hesitate to contact us — we'll help you find the right match.

Are your products tested before shipping?

Yes. Every single product is tested before it leaves our warehouse. We only ship items we would trust for our own devices.

💰 Pricing & MOQ

Is the price on your website the final price?

The prices shown are approximate. The final price depends on your order quantity, your country, the quality grade you choose, and current market fluctuations. Contact us for an exact quote.

What is your minimum order quantity (MOQ)?

For new customers, we offer a mixed-order trial starting at just $300. You can order a small sample batch to check our quality first, then decide if you'd like to continue working with us.

Do you support customization (OEM/ODM)?

Absolutely. We support custom packaging, custom logos, and fully customized products. Just tell us what you need, and we'll make it happen.

🚚 Shipping & Delivery

How fast do you ship after payment?

Once we confirm your order and receive payment, we prepare your goods the next day. Most orders are shipped within 3 days and delivered within about 1 week. For larger orders, we also offer sea freight, which is more cost-effective.

💬 Support & After-Sales

How can I contact you?

We're online 24/7. Simply leave your contact information through the inquiry form, and we'll get back to you as soon as we receive it.

What if I have a problem after receiving my order?

Any after-sales issue will be handled properly. We stand behind our products and will work with you until you're satisfied.

Who are you? Why should I trust you?

We are a China-based supplier serving over 3,000 phone repair shops and phone accessory stores worldwide. Many of our partners have been working with us for years. If you have any concerns or questions, we're always here to help — no pressure, just honest support.

Still have questions? We're online 24/7 — just send us a message.

📧 Email: mytopcase@outlook.com
📱 Phone / WhatsApp: +86 139 2379 4112
💬 WeChat: iPhonearts2
📘 Facebook: facebook.com/iphonearts2